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Privacy Policy

This is the Privacy Policy of FLZ FIT (company number 10914242) “ we”, “us” or “our” and sets out how we collect and process your personal data. This Privacy Policy also provides certain information that is legally required and lists your rights in relation to your personal data.

This Privacy Policy relates to personal data that identifies “ you” meaning our clients or individuals who visit our website and other individuals outside of our business with whom we interact.

We refer to this information throughout this Privacy Policy as “ personal data” which you can read further detail about what this includes below.

Please read this Privacy Policy to understand how we may use your personal data.

This Privacy Policy may vary from time to time so please check it regularly. This version was published on 14th of August 2021.

Data controller and contact details

For the purposes of relevant data protection legislation, we are the controller of the personal data you provide to us and as a controller we use the personal data we hold on you in accordance with this Privacy Policy.

If you wish to access or correct your personal data held by us you can do so via our app. Or if you need to contact us in connection with our use of your personal data, please email


The categories of personal data about you that we may collect are:

Individual Data which includes personal data you provide to us in person, via our website, app or telephone. This includes the personal and contact details (such as your first name, middle name, last name, username or similar identifier, title, date of birth and gender, billing address, delivery address, email address and telephone numbers, family and associate details, and physical or mental health details) you supply when booking a class, signing up to our newsletter and contact us to let us know we are doing well or to make a complaint or ask a membership / press / brand collaboration / marketing / shop / recruitment / general enquiry.

Audio and Visual Data which includes personal data which is gathered using our CCTV or other recording systems in the form of images or video footage that is taken at one of our studios or otherwise by us for promotional purposes.

Account and Profile Data which includes personal data which relates to your account or profile on our app/website, such as your username and password, purchases or orders made by you, your interests, preferences, feedback, and any survey responses.

Advertising and Marketing Data which includes personal data which relates to your marketing preferences, such as information about your preferences in receiving marketing materials from us and our third parties and your communication preferences as well as your personal interests.

Sales Data which includes personal data which relates to the transactions you have conducted with us, such as details about payments to and from you, details of the products, services, classes and memberships you have purchased from us.

Economic and Financial Data which includes personal data which relates to your finances, such as your bank account, paypal and payment card details and information which we collect from you for the purposes of the prevention of fraud.

Information Technology Data which includes personal data which relates to your use of our website/app, such as your internet protocol (IP) address, login data, traffic data, weblogs and other communication data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website/app.

Health Data which includes personal data which is gathered for health and safety purposes including any accident report or claim log.

We obtain your personal data from the following sources:

Directly from you, either in person (at our studios or otherwise), via our website/app or by telephone. This could include personal data which you provide when you:

· purchase our products or services
· create an account on our website/app
· subscribe to our newsletter
· request information on our services or products or for other marketing to be sent to    you
· enter into a competition or promotion
· complete a survey from us or give us feedback
· when you visit any of our studios


We may disclose the personal data you provide to us to:
HMRC, legal and other regulatory authorities, including those who request your personal data or to report any potential or actual breach of applicable law or regulation.
External professional advisers such as accountants, auditors, bankers, insurers and lawyers;
Law enforcement agencies, courts or other relevant party, to the extent necessary for the establishment, exercise or defence of legal rights;
Third parties where necessary for the purposes of prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties;
Third parties which are considering or have decided to acquire some or all of our assets or shares (including in the event of a reorganisation, dissolution or liquidation);
Third parties operating plugins or content (such as Facebook, Twitter, Instagram) on our website which you choose to interact with.


Subject to applicable law including relevant data protection laws, in addition to your ability to withdraw any consent you have given to our processing your personal data, you may have a number of rights in connection with the processing of your personal data, including:

The right to request access to your personal data that we process or control;
The right to request rectification of any inaccuracies in your personal data or, taking into account the purposes of our processing, to request that incomplete data is completed;
The right to request, on legitimate grounds as specified in law:

– erasure of your personal data that we process or control; or
– restriction of processing of your personal data that we process or control

The right to object, on legitimate grounds as specified in law, to the processing of your personal data;
The right to receive your personal data in a structured, commonly used and machine-readable format and to have your personal data transferred to another controller, to the extent applicable in law; and
The right to lodge complaints regarding the processing of your personal data with the Information Commissioner’s Office or other relevant supervisory body. Please see for how to do this.

If you would like to exercise any of the rights set out above, please contact us using the contact details set out above.





This policy only applies to us. If you link to another website from our website, you should remember to read and understand that website’s privacy policy as well. We are not responsible for any use of your personal data that is made by unconnected third-party websites.

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